KT Alpha Opens 'Giftishow Biz' Survey Service

The corporate-exclusive bulk mobile coupon distribution service, 'Giftishow Biz,' has launched a survey service.

[Asia Economy Reporter Lim Chunhan] KT Alpha announced on the 10th that its corporate-exclusive bulk mobile coupon sending service, 'Giftishow Biz,' has launched a survey service that can collect customer feedback.

This service can be used as a marketing tool for customer satisfaction and demand surveys, event planning linked with mobile coupons, and more. Without any separate setup or integration, corporate managers can directly create survey questions, conduct surveys, send mobile coupons, compile results, and perform statistical analysis in a one-stop process.

Participating customers can easily respond to surveys by receiving survey participation messages on their smartphones, and corporate managers can encourage active customer participation using mobile coupons. Based on the collected survey responses and statistics, it is possible to analyze customer satisfaction, event results, and establish corporate marketing strategies.

Giftishow Biz is the first in the industry to introduce features that allow surveys tailored to specific purposes by categorizing types. It is divided into a general type, which allows additional surveys, feedback, and satisfaction surveys along with mobile coupon sending, and a lottery type, which sends mobile coupons through a draw among survey participants. Up to 20 survey questions can be created, and images can also be attached.

A KT Alpha official said, “Through online surveys, we can listen to customer opinions non-face-to-face and maximize synergy by linking them with mobile coupons,” adding, “We will evolve into an integrated marketing platform for corporate customers through continuous service expansion.”

This content was produced with the assistance of AI translation services.