Selvas AI Supplies 'SelviPen' to Shinhan Bank to Support Efficient Work Processing

[Asia Economy Reporter Kim Bo-kyung] Selvas AI announced on the 6th that it has supplied the handwriting recognition solution 'Selvy Pen' to Shinhan Bank in collaboration with LG CNS.

Shinhan Bank's 'AI Utilization Complete Sales Process' supports the sales of investment products (non-deposit products) by applying AI technology in the consultation and sales process. Selvas AI applies Selvy Pen to the tablet handwriting recognition verification in the AI Utilization Complete Sales Process.

Selvy Pen is a technology that converts handwritten text written with an electronic pen on smart devices such as tablets into digital text in real time. Based on proprietary technology developed over more than 20 years, Selvas AI developed this solution for the first time in Korea. It has excellent recognition performance of over 97% and has secured stability through various commercialization experiences.

This solution prevents errors in advance by verifying the contents of documents written by customers in real time. It reduces the inconvenience of bank clerks having to directly check handwriting, and enables customers to effectively recognize important information.

It can recognize not only simple handwriting but also shapes, formulas, chemical formulas, gestures, and stroke order, and is applied in various fields such as finance, automotive, mobile, home appliances, and education. It supports 50 languages worldwide and has been installed on more than 500 million diverse devices.

Interest in Selvas AI's AI handwriting recognition solution, which can prevent incomplete sales at the stage of subscribing to financial products, is expected to increase further. Complete sales of investment products means that branch employees provide customers with essential explanations about the products and deliver key documents during the consultation and sales process, then obtain the customer's signature to complete the sale and protect customer rights.

Lee Hang-seop, Head of Business at Selvas AI, said, "Through various AI-based technologies, we plan to continue expanding digital innovation cases in the financial sector by supporting efficient bank operations and helping customers as financial consumers to be protected."

This content was produced with the assistance of AI translation services.