Jeonnong 1-dong Officer Park Chang-hyun and 4 Other Staff Recognized as 2021 Dongdaemun-gu Best Friendly Public Officials for Kind and Proactive Service... Continuous Efforts for Friendly Administration through Smile of the Month, Compliment Relay, and Emotional Change Training-

Selected as the '2021 Best Friendly Public Officials': Kim Han-gyeol from the Measurement Division, Park Chang-hyun from Jeonnong 1-dong, Choi Yoo-jung from the Autonomous Administration Division, and Jeong Eum-jo from the Public Relations Officer (from left to right)

Selected as the '2021 Best Friendly Public Officials': Kim Han-gyeol from the Measurement Division, Park Chang-hyun from Jeonnong 1-dong, Choi Yoo-jung from the Autonomous Administration Division, and Jeong Eum-jo from the Public Relations Officer (from left to right)

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[Asia Economy Reporter Jong-il Park] Dongdaemun-gu (Mayor Yoo Deok-yeol) has selected five employees recognized by both staff and residents for their kind and proactive service as the ‘2021 Best Friendly Public Officials.’


The employees chosen as the ‘2021 Best Friendly Public Officials’ are ▲Jeong Eum-jo from the Public Relations Office (formerly Housing Division) ▲Choi Yoo-jung from the Autonomous Administration Division (formerly Hwikyung 2-dong) ▲Yoon Sung-ja from the Cleaning Administration Division ▲Kim Han-gyeol from the Flood Control Division ▲and Park Chang-hyun, a public official from Jeonnong 1-dong.


Park Chang-hyun from Jeonnong 1-dong, who received the highest score in this evaluation, was recommended by residents as a friendly employee, with comments such as, “I visited just before closing time to get civil documents, but they issued the documents carefully and kindly, for which I am grateful,” and “The explanations to inquiries were not only kind but also detailed and proactive, which left a strong impression and was appreciated.”


Additionally, Jeong Eum-jo, who took responsibility and showed dedication in actively resolving civil complaints related to apartment complexes such as selecting construction companies and forming residents’ representative meetings; Yoon Sung-ja, who worked tirelessly to handle illegal dumping and swiftly enforced regulations to create a clean neighborhood; and Kim Han-gyeol, who improved the aging environment around Seongbukcheon Stream to provide residents with a place to relax, were also selected as the ‘2021 Best Friendly Public Officials.’


Despite many difficulties in responding to civil complaints and promoting projects due to COVID-19, these employees left a deep impression on both staff and residents through their kind, proactive work and civil service.


The district office awarded the Mayor’s Commendation to the employees selected as the Best Friendly Public Officials to comfort their hard work and boost morale.


Yoo Deok-yeol, Mayor of Dongdaemun-gu, stated, “True kindness begins with listening carefully and empathizing with even the smallest voices of residents,” and added, “Going forward, I will do my best to practice heartfelt friendly administration by working with employees to resolve even minor issues experienced by residents.”



Dongdaemun-gu has made ‘communication and empathy with residents’ the foremost philosophy in district administration and continuously operates various programs to cultivate employees’ friendly mindset, such as ▲Monthly Smile Keeper by department, Compliment Relay, Compliment Bulletin Board ▲Emotional Education for Mindset Change ▲Pleasant Call Center (Happy Call), all aimed at implementing friendly administration.


This content was produced with the assistance of AI translation services.

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