Kibo Wins 'Gold Award' at the Excellence in Public Service Innovation Competition
Building Work Automation Collaborating Robots and Humans... Recognized for Innovation
[Asia Economy Reporter Kim Cheol-hyun] The Korea Technology Finance Corporation (Chairman Kim Jong-ho, hereinafter referred to as Kibo) announced on the 14th that it won the gold prize at the 'Personnel Innovation Best Practices Competition' hosted by the Ministry of Personnel Management.
Kibo explained that it was recognized for its innovative achievement of being the first public institution to introduce virtualization-based work automation, replacing repetitive tasks performed by humans with robots.
In this competition, which involved 76 organizations including central government ministries, city and provincial offices of education, and public institutions presenting 146 cases, Kibo received the gold prize for its work automation case, acknowledging its innovation. Kibo's best practices will be shared with other institutions through the Ministry of Personnel Management’s website and the publication of a best practices collection.
Kibo’s best practice of work automation has been fully applied since early this year to 61 repetitive tasks such as post-management of intellectual property rights, automatic input of auction information, and approval of work status records, following a two-year pilot project and governance establishment preparation process. It is expected to reduce more than 44,000 hours of work annually.
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Kibo has established a three-stage development roadmap for work automation and plans to expand its application by integrating artificial intelligence (AI) technology, not only to simple repetitive tasks but also to tasks requiring human cognitive abilities. Chairman Kim Jong-ho of Kibo said, "Due to COVID-19, applications for funding support from small and medium venture companies surged, and the processing time at branches increased, making measures to improve work productivity urgent. By replacing employees’ repetitive administrative tasks with robots and focusing on specialized technical evaluation tasks, we were able to contribute not only to internal staff satisfaction but also to enhancing customer service."
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