National Health Insurance Service Busan Ulsan Gyeongnam Headquarters, '2021 Excellent Claims Counseling Volunteers' Commendation

An outstanding volunteer is receiving a certificate of commendation and a plaque of appreciation, and taking a commemorative photo.

[Asia Economy Yeongnam Reporting Headquarters, Trainee Reporter Hwang Du-yeol] The National Health Insurance Service Busan Ulsan Gyeongnam Regional Headquarters awarded certificates of commendation and plaques of appreciation to claim consultation volunteers.

The Service selected 19 claim consultation volunteers as outstanding volunteers, awarding certificates of commendation to 4 and plaques of appreciation to 15.

The volunteers were appointed to support the smooth processing of long-term care benefit claims at long-term care institutions.

The long-term care institution claim consultation volunteer system is a program that provides consultation support to other institutions experiencing difficulties with claim tasks.

Volunteers are selected from long-term care institution workers who possess knowledge and experience related to claim tasks and have a strong spirit of volunteerism.

The system has been in operation for 10 years since 2012.

Volunteers shared tips related to claim tasks and helped resolve the Service’s telephone civil complaints.

Head of Headquarters Jang Su-mok said, “We will support claim consultation volunteers so that they can carry out consultation activities with pride.”

This content was produced with the assistance of AI translation services.