Lexus "Special Service Campaign to Celebrate Winning 4 Customer Satisfaction Awards"

[Asia Economy Reporter Changhwan Lee] Lexus Korea announced on the 1st that it achieved a four-crown victory in the imported car category in the 2021 Consumer Insight planned automobile customer satisfaction survey.

To commemorate this, a special service campaign will be held at 31 Lexus official dealer service centers nationwide until the 18th.

During this campaign period, all customers who bring their vehicles to the service centers can receive free brake inspections and vehicle sterilization services.

Additionally, a 10% discount on parts and labor is offered for air conditioner filters, air cleaner elements, 12V batteries and hybrid auxiliary batteries, wiper rubbers and blades, brake pads and discs, among others.

General paid repair customers will also receive a neck warmer as a special gift.

In the 2021 automobile planned survey announced by Consumer Insight last October, Lexus became the first in the imported car category to rank first in all categories including initial quality (TGW-i), durability quality (TGW-d), sales service satisfaction (SSI), and after-sales service satisfaction (CSI), achieving a four-crown victory.

Furthermore, the premium hybrid sedan ‘ES 300h’ was selected as the ‘Car of the Year’ for two consecutive years in the 2021 Consumer Insight consumer experience evaluation.

This content was produced with the assistance of AI translation services.