Vice Chairman Kwon Young-soo Communicates Directly with the MZ Generation
Kwon Young-soo and LG Energy Solution Open Hotline with Global Employees
CEO Responds Directly to Employee Inquiries and Suggestions
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[Asia Economy Reporter Hwang Yoon-joo] Kwon Young-soo, Vice Chairman of LG Energy Solution, is directly communicating with employees worldwide. This is the first directive he issued after taking office, reflecting his strong commitment to internal communication.
LG Energy Solution announced on the 16th that Kwon has launched an online communication channel called 'EnTalk' that allows direct dialogue with approximately 24,000 employees worldwide. Through EnTalk, employees can directly submit all kinds of opinions, including questions for the CEO, suggestions, and various work-related ideas, and check the CEO's responses.
EnTalk was created under Kwon's directive. It was introduced first in response to feedback from junior board members, composed of MZ generation (Millennials + Generation Z) employees, who requested a channel to communicate directly with the CEO.
Suggestions made during this meeting, such as 'maternity protection system,' 'abolition of meetings for reporting,' and 'expansion of flexible working hours,' will be promptly improved or quickly implemented.
An LG Energy Solution official explained that this reflects Kwon's emphasis on 'communication' since taking office. In his inaugural speech, Kwon stated, "Management is about winning people's hearts, and the greatest wisdom to win people's hearts is listening," adding, "I will listen to employees' voices with the attitude of ‘Icheongdeuksim (以聽得心)’." Emphasizing on-site management that enables communication with employees, he visited the Ochang plant and Daejeon Technology Research Institute just one day after taking office.
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Kwon Young-soo, Vice Chairman of LG Energy Solution, said, "The first step to understanding customers is empathy and communication with employees," and added, "We will boldly eliminate factors that hinder employees from working happily in the future."
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