Kakao Mobility Plans to Establish CEO-Direct Win-Win Cooperation Advisory Committee
[Asia Economy Reporter Kang Nahum] Kakao Mobility has prepared a plan for mutual growth with its service partners. The main points include the establishment of a Win-Win Cooperation Advisory Committee directly under the CEO.
According to the 'Platform Partner Win-Win (Plan)' submitted by Kakao Mobility to Song Seokjun, a member of the National Assembly Land, Infrastructure and Transport Committee from the People Power Party, Kakao Mobility plans to establish a provisional Win-Win Cooperation Advisory Committee composed of external experts from industry and academia directly under the CEO.
The advisory committee will serve as a communication channel with service partners such as taxi and designated driver drivers, and will be responsible for tasks such as creating and executing a win-win fund, analyzing the impact on related industries when entering new businesses, and preparing win-win plans.
Regarding KakaoT franchise taxis, a franchisee council will be formed within this month to complete the consultation process. Once the council is formed, it will collect franchisee demands and opinions on the overall franchise business and derive improvement plans. To reduce the burden on franchisees, the fees required for initial setup such as uniforms and driver training costs will also be lowered.
Regarding the taxi dispatch algorithm, which has become the subject of investigation by the Fair Trade Commission due to allegations of 'call (passenger request) favoritism' in franchise taxis, Kakao Mobility plans to explain the operating principles of the algorithm and transparency plans within the possible scope to the win-win council formed with four taxi organizations. However, detailed disclosure of the algorithm is considered difficult due to protection of trade secrets and the possibility of misuse.
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In addition, the win-win plan includes sharing KakaoT designated driver's core IT capabilities such as real-time price search function, customer current location guidance, driver movement status notification, and safe message transmission function with telephone call companies.
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