Gwangju Seo-gu Selected as No.1 in Korea Service Quality Index

[Asia Economy Honam Reporting Headquarters Reporter Shin Dong-ho] Seo-gu, Gwangju Metropolitan City (Mayor Seo Dae-seok) announced on the 3rd that it was selected as the No. 1 basic local government in the Gwangju area in the administrative service sector of the "Korea Service Quality Index (KS-SQI) survey" conducted by the Korea Standards Association.

The "Korea Service Quality Index" has been conducted annually since 2000 through individual interviews and internet panel surveys to investigate publicness, kindness, etc., and convert them into an index. This year was the first time the survey was conducted in the Gwangju area.

This survey was conducted from July to September on 262 companies (organizations) in 54 general service industries according to the Korean Standard Industrial Classification, and the Korea Standards Association surveyed the quality of administrative services targeting civil service users in each autonomous district among actual residents.

Seo-gu received the highest score among basic local governments in the Gwangju area with a total score of 70.1 points.

Among the total of nine fields, Seo-gu received higher scores than other autonomous districts in the fields of ▲publicness ▲kindness ▲proactiveness ▲reliability, and ranked high in other fields as well.

Seo Dae-seok, Mayor of Seo-gu, said, "I am very pleased to have achieved first place in the administrative service quality survey conducted for the first time this year targeting basic local governments in the Gwangju area," and added, "We will continue to provide the best administrative services for a people-centered Seo-gu that works together with citizens."

Asia Economy Honam Reporting Headquarters Reporter Shin Dong-ho sdhs6751@asiae.co.kr

This content was produced with the assistance of AI translation services.