Kyungdong Navien Ranks No.1 in Three Categories Including Condensing Gas Boilers in the 'Korea Quality Satisfaction Index'
Selected as No.1 in the Newly Established Clean Ventilation System Category This Year, Recognized for Excellent Technology and Brand Value
[Asia Economy Reporter Kim Jonghwa] Kyungdong Navien, a partner for a pleasant living environment, ranked first for 12 consecutive years in the condensing gas boiler category and for 6 consecutive years in the electric heating pad category at the '2021 Korea Quality Satisfaction Index (KS-QEI)'.
In particular, it also took first place in the newly established clean ventilation system category this year, being selected as number one in a total of three categories, proving excellent quality and high consumer satisfaction. Since the condensing gas boiler category was established in 2010, Kyungdong Navien has achieved first place every year, reaffirming its position as a leader in condensing boilers.
Kyungdong Navien developed Asia's first condensing boiler in 1988 and has led the popularization of condensing boilers by promoting their eco-friendliness and economic efficiency. Condensing boilers absorb heat once more through a latent heat exchanger and utilize it for heating and hot water, resulting in up to 28.4% gas usage reduction compared to conventional boilers.
Additionally, they reduce nitrogen oxides (NOx), which cause fine dust, by 79% compared to conventional boilers, and significantly lower carbon dioxide emissions, creating an effect equivalent to planting 208 pine trees annually. Since 2020, the installation of eco-friendly boilers has been mandatory in air quality management zones, increasing consumer awareness and demand for condensing boilers.
In 2015, Kyungdong Navien officially launched the premium electric heating pad brand 'Navien Mate,' moving beyond boiler manufacturing to become a lifestyle environment company, getting closer to customers. Since the electric heating pad category was established in 2016, Kyungdong Navien has achieved first place for six consecutive years, emphasizing the importance of sleep temperature that touches the body and firmly establishing itself as a premium brand in the sleep appliance market.
The 'Navien Clean Ventilation System,' which took first place in the newly established clean ventilation system category this year, maintains living spaces comfortably with air purification functions and expels polluted indoor air while filtering incoming fresh air through a filtration system. Recently, Kyungdong Navien led innovation once again by launching the Navien Clean Ventilation System Kitchen Plus, which inherits the advantages of the clean ventilation system and manages air quality in the kitchen?where the most harmful substances are generated during cooking?and throughout the entire house.
Kim Si-hwan, Head of Marketing at Kyungdong Navien, said, "Kyungdong Navien’s products, including boilers, electric heating pads, and clean ventilation systems that manage indoor air quality, are essential for daily life, so quality is paramount. Going forward, Kyungdong Navien will continue to strive to become a partner for customers’ pleasant living environments based on an unwavering commitment to perfect quality."
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Meanwhile, the Korea Quality Satisfaction Index (KS-QEI) is an evaluation model jointly developed by the Korea Standards Association and the Korean Society for Quality Management to measure customer satisfaction with product and service quality.
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