Lotte Duty Free Obtains International Certification for Environmental Management Standards

On the afternoon of the 21st, Seonghwan Lim, Head of the Korea Branch of the British Standards Institution (left), and Gap Lee, CEO of Lotte Duty Free, are taking a commemorative photo at the Lotte Duty Free World Tower store in Songpa-gu, Seoul.

[Asia Economy Reporter Lim Chunhan] Lotte Duty Free announced on the 22nd that it has obtained the International Organization for Standardization (ISO) certification for the ‘Environmental Management System ISO 14001,’ becoming the first in the domestic duty-free industry to practice environmental management and systematic control.

ISO 14001, established by the International Organization for Standardization, is an international standard that sets specific goals for companies to implement environmental management as a business policy and regulates systematic management across the entire organization. The ISO grants certification by comprehensively evaluating a company’s environmental management policies and plans, corrective actions and improvement activities, and the management system of top executives based on on-site audits, employee interviews, and submitted reports.

Lotte Duty Free obtained this certification through the audit process conducted by the British Standards Institution (BSI), which first developed ISO 14001 worldwide, and the certification is valid for three years. During this audit process, Lotte Duty Free was highly evaluated for conducting regular on-site inspections at its headquarters, eight domestic branches, and logistics centers, and for continuous monitoring to ensure corrective actions were taken within one month for any nonconformities.

Lotte Duty Free has elevated its environmental safety department to a team directly under the CEO, encouraging all executives and employees to recognize environmental management as a core management element and actively participate in achieving environmental goals. Additionally, to join Lotte Group’s 2040 carbon neutrality goal, it has established the eco-friendly management slogan ‘Duty 4 Earth’ and is implementing environmental protection initiatives throughout all management activities, from logistics to product payment processes.

Lee Gap, CEO of Lotte Duty Free, said, “This environmental management system certification was possible because all executives and employees empathized with eco-friendly management activities and improved their tasks according to international standards,” adding, “We will continue to comply with environmental management policies and strive to fulfill our social responsibilities.”

This content was produced with the assistance of AI translation services.