Gwangyang City Introduces 'Nugu Vaccine Care Call'

AI Calls Vaccinated Individuals for Monitoring

[Asia Economy Honam Reporting Headquarters, Reporter Heo Seonsik] Gwangyang City, Jeollanam-do announced on the 8th that it has introduced the ‘NUGU vaccine carecall’ service to check for adverse reactions occurring in the body after COVID-19 vaccination and to guide citizens on how to respond, ensuring no inconvenience to citizens.

According to the city, on the 5th, it signed a business agreement with SK Telecom to supply the ‘NUGU vaccine carecall’ service and is currently implementing a guidance service for adverse reactions occurring after COVID-19 vaccination.

The ‘NUGU vaccine carecall’ service uses the artificial intelligence ‘NUGU’ to make phone calls to vaccine recipients three times?on the 3rd, 7th, and 14th days from the vaccination date?providing voice-interactive guidance on normal immune responses and how to handle adverse symptoms after vaccination.

The content of the calls with vaccine recipients is organized by the AI ‘NUGU’ according to each adverse reaction, allowing health center staff to review it. This enables observation of citizens’ discomfort after vaccination and facilitates prompt response to adverse reactions.

The ‘NUGU vaccine carecall’ service is provided free of charge by SK Telecom as part of its social contribution (ESG) through the business agreement.

Seong Jaesoon, Director of the Health Administration Division, said, “With the introduction of the ‘NUGU vaccine carecall’ service, AI will identify adverse reactions in vaccine recipients and is expected to respond quickly to citizens’ adverse reactions after COVID-19 vaccination.”

Asia Economy Honam Reporting Headquarters, Reporter Heo Seonsik hss79@asiae.co.kr

This content was produced with the assistance of AI translation services.