"XX Didn't Get Insulted Growing Up" Call Center Counselor Verbal Abuse 50s Man Sentenced to Prison
[Asia Economy Reporter Kim Daehyun] A man in his 50s who was prosecuted for verbally abusing call center employees and pushing a subway escalator user, causing them to fall, has been sentenced to prison.
According to the legal community on the 4th, Judge Nam Shinhyang of the Seoul Central District Court Criminal Division 17 recently sentenced A (53, male), who was charged with injury and obstruction of business, to 8 months in prison.
A was prosecuted for repeatedly verbally abusing and cursing four call center counselors at a certain corporation's service center at his home in Gangnam-gu, Seoul, last year.
A is accused of saying to counselor B in January last year, "You dog-like bastards make the counseling disgusting, that's why," and on the same day cursing and verbally abusing counselor C by saying, "What kind of disrespectful talk is that from a bastard who can't even counsel? You bastard must have grown up without hearing curses." It was also investigated that three months later, even after counselor D notified him that "the call is being recorded" in response to his verbal abuse, he continued to verbally abuse by saying, "Take that recording to your parents or something."
Additionally, A was also charged with pushing and causing injury to E (31, female) at around 8 p.m. in April of the same year on an escalator at a subway station in Gangnam-gu, Seoul, because she did not move aside quickly, resulting in injuries requiring about three weeks of treatment.
The court found all of A's charges to be guilty. The court pointed out, "The defendant has a history of multiple criminal punishments for similar offenses and committed the injury offense in this case again during the recidivism period (within 3 years after the completion or exemption of sentence execution)."
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Furthermore, "Considering the insulting language and personal attacks made against the call center counselors, the guilt is not light, and the victims must have suffered considerable mental distress." The court also criticized, "He did not make any special efforts for settlement or victim recovery." Meanwhile, A appealed the first trial verdict.
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