"Call the National Hotline Even During Chuseok"... Open 24 Hours
Information on Daily Life: Hospitals, Pharmacies, Transportation, and More
Jeon Hyun-hee, Chairperson of the Anti-Corruption and Civil Rights Commission./Photo by Kim Hyun-min kimhyun81@
View original image[Sejong=Asia Economy Reporter Moon Chaeseok] The government announced that during the Chuseok holiday, it will provide 24-hour services through 국민콜110 (National Call 110) offering information on hospitals, pharmacies, traffic conditions, and administrative agency civil complaint consultations.
The Anti-Corruption and Civil Rights Commission announced on the 17th that 국민콜110 will operate normally from the 20th to the 22nd of this month, when the Chuseok holiday begins.
By dialing 110 without an area code from anywhere nationwide, users can receive traffic information such as congestion sections on expressways and national roads, extended public transportation operating hours, as well as medical information including available hospitals and duty pharmacies. It is also possible to report illegal parking enforcement, traffic inconvenience, general inquiries related to administrative agency tasks, and various non-emergency reports such as electricity and water outages and school violence. The Commission has assigned 66 daytime counselors and 33 nighttime counselors during the Chuseok holiday period to conduct consultations and is preparing for normal operations during the holiday by analyzing frequently occurring consultation cases.
Consultations are available not only by phone but also through various methods such as KakaoTalk Plus Friend '국민톡110' messenger service, 국민콜110 mobile website text consultations, video sign language consultations and online chat for the hearing impaired, and real-time consultations via social networking services.
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Kyuhyun, the Commission’s public relations ambassador and honorary head of the Government Joint Civil Complaint Center, said, "국민콜110 is a representative government civil complaint consultation service used by about 3.8 million people annually. Since it operates 24 hours normally even during the Chuseok holiday, anyone can conveniently use it anytime for inquiries about hospital and pharmacy information, traffic information, or reporting-related questions."
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