Verbal Abuse Toward Construction Workers for Months
Incheon Transit Corporation Files Complaint for 'Obstruction of Business' and More

Photo by YTN News Capture

Photo by YTN News Capture

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[Asia Economy Reporter Na Ye-eun] A malicious complainant who caused a disturbance to an Incheon Transit Corporation station staff before the subway operation started, claiming that the escalator was not working, and who verbally abused and harassed staff for several months, has been sued.


Incheon Transit Corporation announced on the 13th, "We have taken legal action against Mr. A, a man in his 50s, who repeatedly visited, sent text messages, and made phone calls to our employees over three months, verbally abusing and cursing them."


According to the corporation, Mr. A, a man in his 50s, called an employee around 5 a.m. on June 5th at Campus Town Station on Incheon Subway Line 1, complaining that the escalator was not working and verbally abused the staff.


In a recording circulated online, Mr. A shouted at the employee, "Your service mindset is a mess," and "You are wrong."


He continued with verbal abuse such as, "What do you mean by 'under inspection and repair'? Damn it, you crazy people, so annoying. What are you doing? I'll kill you, really go," and "Why don’t you answer the phone? Where is the damn person who takes the people's tax money? Not at their post, why?"


Additionally, Mr. A reportedly demanded mental damage compensation and 1.8 million won for herbal medicine from the corporation, claiming without objective evidence that he was injured after falling on the subway stairs.


Due to Mr. A’s malicious complaints continuing for over a month, one employee eventually transferred to another station after suffering excessive stress.


The corporation stated, "Mr. A did not actually use the urban railway and repeatedly harassed employees through intimidation or threats for personal reasons such as inconvenience crossing the crosswalk, significantly obstructing the railway workers from performing their duties."



Furthermore, Mr. A was sued based on Article 314 of the Criminal Act, 'Obstruction of Business.' A corporation official explained the reason for the lawsuit, saying, "We decided to sue to protect our field employees, who perform emotional labor, from acts causing physical and mental suffering beyond an appropriate range."


This content was produced with the assistance of AI translation services.

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