Business owner sues for severe verbal abuse and 'gapjil' by customer... Counter-sued for 'insult charges'

Photo by Cheong Wa Dae National Petition Website Capture

[Asia Economy Reporter Na Ye-eun] The owner of a Chinese restaurant in Incheon filed a complaint with the police, claiming that he was subjected to severe verbal abuse and power harassment by a customer, prompting an investigation.

According to the Incheon Western Police Station on the 2nd, Mr. A, the owner of a Chinese restaurant in Seo-gu, Incheon, filed a complaint against customer Mr. B last month on the 18th, accusing him of insult and threats.

In the complaint, Mr. A stated, "Mr. B, who ordered food in the early morning that day, requested a refund, saying, 'Did you put vinegar in the sweet and sour pork sauce? It tastes sour and seems spoiled.' Since vinegar is originally part of the recipe and all the food served that day was fine, I refused. Then he cursed at me, saying, 'Don't run your business like that.'

He also posted on the Blue House National Petition Board on the 22nd of last month, expressing his grievance.

Mr. A claimed that Mr. B said abusive words such as, "(Where is) your store? Ask the police if they know me."

He added that when he called 112 to report the incident, during the police's process of receiving the report, "the police called the perpetrator using my phone, so that person came to know my personal number."

He said, "Later, I met Mr. B at the police station to receive an apology, but after listening to a recorded file containing his own voice, he cursed again and got angry," adding, "I am afraid Mr. B might come to the store, so I have even closed the shop."

Meanwhile, customer Mr. B also filed a counter-complaint against Mr. A on the 20th of last month, accusing him of insult.

A police official said, "Complaints have been filed by both parties, and we are investigating the facts based on the secured recorded files," adding, "We plan to summon Mr. A and Mr. B for questioning in turn soon."

This content was produced with the assistance of AI translation services.