Woori Bank Launches 'One Concierge' Service Targeting Non-Face-to-Face Customers

Launch Commemorative Event Also Running Until the 31st

[Asia Economy Reporter Kim Jin-ho] Woori Bank announced on the 2nd that it has launched a one-on-one matching customized management service called 'One Concierge' for customers who mainly use non-face-to-face channels.

The 'One Concierge' service provides personalized financial product recommendations and subscriptions through matching with a dedicated staff member on Woori Won Banking, as well as maturity management and events. The service targets excellent customers in their 20s to 40s who mainly use Woori Won Banking, with plans to expand the selection criteria in the future. The 'One Concierge' service is available through a dedicated page on the Woori Won Banking app.

To commemorate the launch of 'One Concierge,' Woori Bank is holding a 'First Meeting, First Talk' event until the 31st. Customers who have their first chat consultation with a dedicated staff member will receive a Starbucks mobile coffee coupon, provided daily to the first 200 customers, totaling 4,200 people.

Additionally, customers who subscribe to products recommended by the 'One Concierge' dedicated staff will be entered into a drawing to receive prizes including a gold bar (5 don, 1 winner), GS gas station gift certificates (30,000 KRW, 50 winners), Olive Young mobile gift certificates (30,000 KRW, 50 winners), and Starbucks mobile gift certificates (30,000 KRW, 50 winners).

A Woori Bank official explained, "In line with the latest trend of preferring non-face-to-face transactions, we launched the 'One Concierge' service to provide financial services at the same level as branches through Woori Won Banking."

This content was produced with the assistance of AI translation services.