"From Barcode Scan to Payment"... Lotte Mart Pilots Smart Payment System

Lotte Mart has introduced a 'Smart Payment' service that enables contactless shopping at offline stores.

[Asia Economy Reporter Lim Chunhan] Lotte Mart announced on the 22nd that it has introduced a ‘Smart Payment’ service that enables contactless shopping even in offline stores.

This service allows customers to scan product barcodes and complete payment directly using their mobile devices through Lotte Mart’s offline-exclusive application, ‘Lotte Mart GO’. After paying via mobile, customers simply scan the payment completion QR code at a dedicated exit and leave. However, for certain products requiring staff verification, such as alcoholic beverages and butane gas, face-to-face assistance is necessary.

Lotte Mart first launched the Smart Payment service at the Gangbyeon branch and plans to expand the service more broadly from the second half of the year after assessing customer response.

A Lotte Mart representative said, “Smart Payment is a system that allows shopping in offline stores while minimizing contact,” adding, “Since demand for contactless shopping is high at this time, we hope many customers who prefer contactless shopping will visit.”

This content was produced with the assistance of AI translation services.