"ESG Performance at a Glance" LG Uplus Publishes 'Sustainable Management Report'

[Asia Economy Reporter Eunmo Koo] LG Uplus announced on the 21st that it has published the '2020 Sustainability Management Report,' which contains its goals for sustainable management. This year, the report was structured around the socially significant topic of ESG (Environment, Social, Governance) to strengthen communication with stakeholders such as customers and shareholders.

The '2020 Sustainability Management Report' explains the meaning of sustainable management pursued by LG Uplus and includes major ESG-related activities such as personal information protection and climate change. In particular, it presented the goal of making a new leap forward by responding to the demands of an era centered on ESG and fulfilling corporate social responsibility.

The report consists of three parts: ▲Sustainability Management System ▲ESG Performance ▲Special Report covering personal information protection and climate change. First, in the sustainability management section, the starting point was set as working joyfully and dynamically to achieve qualitative growth centered on customers. It introduced a strategy to contribute to solving social issues using ICT, such as bridging the digital education gap and caring for socially marginalized groups, and to achieve continuous growth by providing enhanced customer experiences focused on metaverse, autonomous driving, healthcare, smart factories, and smart mobility.

The ESG performance section was divided into governance, social, and environmental categories, revealing achievements and plans. Specifically, LG Uplus ensured diversity and independence of directors and strengthened the expertise of outside directors to establish governance. An ESG committee was formed within the board of directors to complete a system that guarantees sustainable growth.

To establish the company's social role, the report introduced efforts such as expanding 5G coverage, rapid response to communication failures, and securing talent in artificial intelligence (AI), big data, and cloud computing. For strengthening environmental management, representative cases included joining the Carbon Disclosure Project (CDP), reducing energy consumption and expanding the use of renewable energy, and environmentally friendly water resource management.

The special report addressed activities for personal information protection and cybersecurity, reflecting the characteristics of the telecommunications industry. It also explained a strategy to monitor greenhouse gas emissions and energy usage and to focus on developing technologies to reduce energy consumption in response to climate change.

Hwang Hyun-sik, CEO of LG Uplus, emphasized in his greeting, “With the philosophy that ‘the beginning of all change is the customer,’ we established a dedicated organization to study customers by household type to understand them more deeply, and introduced procedures to plan products through direct meetings and mutual exchange of opinions with customers.” He added, “For new growth and leaps forward, we will continue to listen to stakeholders’ voices, communicate, and become a beloved LG Uplus.”

This content was produced with the assistance of AI translation services.