KT Accelerates B2B, Hosting 'Digital-X Summit 2021' on the 16th

[Asia Economy Reporter Seulgina Cho] KT announced on the 8th that it will hold the ‘Digital-X Summit 2021’ on the 16th to introduce digital transformation (DX) cases of business-to-business (B2B) customers and discuss strategies.

This is the second event following last year’s launch of KT’s B2B brand, ‘KT Enterprise.’ DX experts representing KT and specialists from various fields will participate and conduct presentations and discussions for about three hours. First, Shin Sujeong, Vice President and Head of the Enterprise Division, will present ‘Strategies for the Successful Promotion of Corporate DX.’

In the first sector, ‘Financial DX,’ Kim Junggeun, Head of KT C-Level Consulting Division (Executive Director), will emphasize KT’s strengths as a financial DX partner based on his experience consulting major financial clients on DX. Choi Seob, Managing Director and Head of the Financial Business Unit at KTDS, will introduce KT Group’s financial DX platform based on AI, big data, and cloud.

In the ‘Contact Center DX’ session, led by Choi Jungki, Managing Director and Head of AI/Big Data Business Division at KT, who is expanding the AICC (AI Contact Center) business based on KT’s experience operating the largest contact center in Korea, a discussion on the theme ‘Contact Center DX Evolving with AI Technology’ will be held for about 30 minutes with Kim Jaekyung, Executive Director and Head of KTCS Contact Center Solutions Division, Ahn Choonggeun, Director of Korea Management Association Consulting, and Jin Jaehyung, CEO of Genesys Korea.

In the ‘Telecom DX’ session, KT, which was known as a telecommunications company, will introduce various cases of providing convenience to customers through platformization of existing telecom services as it transforms into a digital platform company (Digico). The presentation by Min Hyebyung, Managing Director and Head of KT Enterprise Service DX Division, will be followed by interviews with Goyang City and Seo-gu Office of Gwangju Metropolitan City, which have introduced actual telecom DX services such as Call Check-in and AI care services.

Additionally, a discussion will be held on the current status of the C-ITS (Cooperative Intelligent Transport System) service, which recently gained attention through TV commercials, and preparations for the autonomous driving era. The discussion, led by Choi Kangrim, Managing Director and Head of KT AI Mobility Business Unit, will include transportation experts Nam Gungseong, Director of Korea Expressway Corporation, Moon Youngjun, Director of Korea Transport Institute, and Lee Jaegwan, Head of Korea Automotive Technology Institute.

Finally, to propose solutions to prevent major industrial accidents, a key issue in the industry recently, Bae Gidong, Managing Director in charge of KT Spatial/Video DX Business, will introduce the Safety DX solution for preventing six major disasters using AI.

Pre-registration for this conference is currently underway on the KT Enterprise website (enterprise.kt.com).

Kim Bonggyun, Executive Director and Head of KT Enterprise Strategy Division, said, “Through Digital-X Summit 2021, we expect to provide insights for growth through DX to many companies that are contemplating survival and growth amid the significant changes triggered by COVID-19.”

This content was produced with the assistance of AI translation services.