Kia Launches Electric Vehicle Pickup Charging Pilot Service with Dedicated App 'eON'

Apply for Service and Check Real-Time Status at Once with Dedicated App
Official Service Launch in the Second Half of the Year

[Asia Economy Reporter Yu Je-hoon] Kia announced on the 27th that it has launched a pilot pickup charging service and introduced a dedicated application called eON to enhance charging convenience for electric vehicle customers.

Kia's pickup charging service is a demand-tailored service for customers who own Kia electric vehicles, where the vehicle is picked up from the location requested by the customer, charged at a nearby charging station, and then delivered to the location desired by the customer. Kia plans to operate the service 24 hours a day in most regions nationwide, excluding islands and remote areas, to improve charging convenience.

Additionally, Kia has launched the dedicated app eON to allow easy use of the electric vehicle pickup charging service through mobile channels. This app provides real-time information about the assigned driver, the vehicle’s location, and the service progress during use. During the pilot service period, the eON app is available only on the Android system, and it will be available on iOS once the regular service begins.

Customers who wish to use the pickup charging service can set the desired date and time, vehicle pickup location, and vehicle delivery location in the eON app and confirm the reservation. However, reservations must be made at least three hours before the desired service time.

Through this pilot service, Kia plans to collect customer demand and operational data, strengthen service quality, and launch the regular service in the second half of the year. When the regular service starts, it will be linked with digital key technology to enable vehicle pickup and charging even when the customer is not near the vehicle. Furthermore, various information such as charging status and estimated charging time will be available in real-time during the service to enhance convenience, and the service scope will be expanded to include mechanical car wash services.

Meanwhile, to commemorate the launch of the pickup charging pilot service, Kia is conducting a pre-experience event. Among Kia electric vehicle customers who install the eON app and register as members, the first 750 people will receive a coupon for one free use of the service (including charging costs) on a first-come, first-served basis, and those who participate in a survey after use will receive an additional coffee coupon.

A Kia official stated, “We have introduced the on-demand pickup charging service to alleviate the inconvenience and concerns about charging that electric vehicle customers most commonly experience in daily life,” and added, “We will actively listen to customer feedback during the pilot service period to continuously improve service quality and provide greater satisfaction to our customers.”

This content was produced with the assistance of AI translation services.