KB Kookmin Bank Recovers After Over 2-Hour Internet and Mobile Banking Outage (Comprehensive)
[Asia Economy Reporter Kwangho Lee] KB Kookmin Bank's internet and mobile banking experienced connection delays on the afternoon of the 20th, causing inconvenience to customers.
According to KB Kookmin Bank, connection delays occurred in the internet banking and mobile banking services starting around 5:15 PM that day.
The service disruption lasted for about two hours and was restored to normal around 7:35 PM.
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A KB Kookmin Bank official stated, "A problem occurred in the system during the inspection process after the IT system upgrade," and apologized, saying, "We sincerely apologize for the inconvenience caused to customers due to the connection delays."
This content was produced with the assistance of AI translation services.
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