"KT Commercializes Media Platform AI Monitoring System to Predict Disabilities 20 Minutes in Advance Using AI"

Applied to Olleh TV, Giga Genie, Season, etc.
Quality and traffic changes... anomaly detection

KT announced on the 13th that it has commercialized the AI-based 'Media Platform AI Control System' for the first time in Korea. Researchers are monitoring the media platform at the KT Media Center in Yeongdeungpo-gu, Seoul.

[Asia Economy Reporter Cha Min-young] KT has become the first in Korea to commercialize an artificial intelligence (AI)-based monitoring system that can detect signs of service disruptions 20 minutes in advance on media platforms such as Olleh TV and Season.

On the 13th, KT announced that it applied the 'Media Platform AI Monitoring System,' based on network AI technology and big data, to its media platforms including Olleh TV, GiGA Genie, and Season.

The Media Platform AI Monitoring System is equipped with a deep learning-based AI engine. It detects changes in service quality, media traffic fluctuations, and the possibility of abnormal signs in real time. When a disruption is expected, it derives solutions based on deep learning results using big data.

The Media Platform AI Monitoring System integrates and analyzes various evaluation indicators affecting platform quality, such as ▲network status ▲server performance ▲app information ▲customer terminal service quality ▲climatic environment, to derive problem-solving measures.

By utilizing this system, it is possible to predict signs of disruptions 20 minutes in advance and take rapid preventive actions. Compared to existing systems where engineers analyze causes and apply post-measures after disruptions occur, this significantly reduces the time required for disruption analysis and recovery.

Going forward, KT plans to advance the Media Platform AI Monitoring System into a comprehensive system capable of monitoring network infrastructure, platforms, and cloud servers. They will strengthen the AI engine and customer database (DB) and expand the services to which it is applied.

Lee Jong-sik, head of KT's Infrastructure Research Center, said, “By applying AI technology to media platform quality management for the first time in Korea, we can provide customers with more stable and high-quality media services,” adding, “We will continue to research and develop quality management models for digital platforms.”

This content was produced with the assistance of AI translation services.