Installation of Unmanned Civil Service Issuance Machine at Lotte Department Store Gwanak Branch in Gwanak-gu

A total of 31 units installed and operated at Gwanak-gu Office, Dong Community Centers, Sillim Station, Seoul National University, and Gwanak Tax Office

[Asia Economy Reporter Jongil Park] Gwanak-gu (Mayor Park Junhee) installed an unmanned civil service issuance machine at Lotte Department Store Gwanak Branch on the 10th to facilitate the issuance of civil complaint documents for residents.

The types of certificates that can be issued through the unmanned civil service issuance machine include 75 types such as resident registration certificates (including copies), building registers, and military service certificates. However, family relation documents such as family relation certificates and basic certificates cannot be issued.

The operating hours are from 10:30 AM to 8:00 PM, according to the department store's business hours.

The district is expanding and operating the installation of unmanned civil service issuance machines in multi-use facilities to promote non-face-to-face document issuance to prevent the spread of COVID-19 and to improve convenience for residents who find it difficult to visit government offices during working hours.

Currently, a total of 31 unmanned civil service issuance machines capable of issuing 114 types of civil complaint documents, including resident registration certificates, tax payment certificates, and military service certificates, are installed and operated at the district office, community service centers, and locations such as Sillim Station, Seoul National University, and Gwanak Tax Office.

Detailed locations and usage information of the unmanned civil service issuance machines installed in the district can be found on the Gwanak-gu official website (Civil Complaints → Unmanned Civil Service Issuance Machine).

Mayor Park Junhee said, “With the expanded distribution of unmanned civil service issuance machines, local residents using the department store can conveniently issue civil complaint documents non-face-to-face,” and added, “We will continue to provide various non-face-to-face services in preparation for the post-COVID-19 era and listen carefully to even the smallest voices of residents to implement a hassle-free and satisfactory administration.”

This content was produced with the assistance of AI translation services.