Installation of Two-Way Microphones at Passport Service Counters in Seodaemun-gu

Resolving Communication Difficulties Caused by Transparent Barriers and Mask Wearing

[Asia Economy Reporter Jongil Park] Seodaemun-gu (Mayor Moon Seok-jin) recently installed two-way microphones at two passport service counters in the comprehensive civil service office on the first floor of the government building.

This was because there had been difficulties in smooth communication with civil petitioners due to the installation of transparent partitions and mask-wearing to prevent the spread of the novel coronavirus infection.

By installing the microphones to resolve this issue, elderly residents can now have comfortable conversations without raising their voices.

The district plans to continue discovering such customized services to minimize inconvenience for civil petitioners while maintaining the existing fast and accurate "3-day passport issuance" system.

Meanwhile, the district informed that if someone has previously been issued an electronic passport, they can conveniently receive their passport by visiting the district office only once by applying for "passport reissuance" on the "Government24" website.

They also introduced a "customized registered mail service" that allows applicants to receive their passports by mail after applying for passport issuance at the district office.

This content was produced with the assistance of AI translation services.