Samsung Electronics Service Launches 'Air Conditioner Pre-Check Service' for Summer Preparation

[Asia Economy Reporter Jeong Hyunjin] Samsung Electronics Service announced on the 15th that it will conduct an 'Air Conditioner Pre-Inspection Service' in spring to check air conditioners in advance in preparation for summer.

The air conditioner pre-inspection service offers free travel and repair fees excluding parts costs, and applications can be made through the Samsung Electronics Service contact center or website until June 11. After customers watch videos on the Samsung Electronics Service website and blog and perform self-checks such as ▲checking the power outlet connection and remote control batteries ▲cleaning the indoor unit filter ▲confirming air conditioner operation, an engineer will visit on the reserved date.

According to Samsung Electronics Service, one out of three air conditioner repair requests from customers is found to be either not a malfunction or a symptom that can be simply resolved without parts replacement. A Samsung Electronics Service official said, "With increased indoor living due to COVID-19, home appliances such as air conditioners have become more important," adding, "Checking the air conditioner's operating status before summer can help avoid discomfort caused by the heat."

Samsung Electronics Service also operates a 'Plus Care Service' that inspects air conditioners additionally when customers request on-site repairs for refrigerators, washing machines, TVs, and other appliances along with the air conditioner pre-inspection.

This content was produced with the assistance of AI translation services.