'Ddareungi App' Fully Revamped and Opens on the 15th... Improved Speed and Convenience↑

Diversification of login methods with pattern and fingerprint, addition of prepaid payment method registration
Map optimized for mobile... Rental station directions, bicycle paths and water fountains displayed, three new foreign languages added

[Asia Economy Reporter Lim Cheol-young] Seoul City is opening a completely renewed version of the public bicycle app "Ddarungi App" on the 15th, in line with the popularization of the public bicycle Ddarungi. The app has been extensively revamped to meet user expectations across payment, login, loading, and information provision, including the introduction of services in three foreign languages, effectively launching a new app.

On the 11th, Seoul City announced that since Ddarungi has firmly established itself as a popular public bicycle service with more than one in four Seoul citizens registered, the app has been significantly improved focusing on user convenience. The main areas of improvement are ?usage speed ?convenience ?information diversification ?design. The city analyzed the existing user-specific Ddarungi app usage processes and screens, designing and reflecting an app scenario that incorporates actual usage patterns.

First, usage speed has been increased from payment to login, rental, and loading. A function to pre-register payment methods was added at the initial payment stage, and simple login methods such as pattern and fingerprint recognition were introduced. The mobile map is equipped to speed up map loading. Previously, the rental selection page differed depending on the bicycle type (LCD·QR), but now it has been unified into a single page regardless of type.

Convenience has also been enhanced. Recently used rental stations and nearby rental station information are newly provided, and frequently used functions such as ticket purchase have been placed prominently by improving the main menu structure. Frequently asked questions by users, such as non-member rentals, are provided as a ‘situational guide’ so that beginners can easily follow.

Various additional information needed by riders is also provided. Essential information for bicycle users such as temperature and fine dust levels is displayed in the app. Based on personal Ddarungi usage data, environmental information such as carbon reduction amounts is provided, allowing users to feel their contribution to air pollution reduction. Additionally, the design has been improved to enhance visibility. The layout was organized considering the importance and frequency of information use. Universal design for all citizens was applied by increasing font size and using colors considerate of color blindness, following Seoul City’s design guide recommended standard colors.

Furthermore, related designs and functions for new Ddarungi users have been added. With the expansion of the Ddarungi usage age from 15 years and older to 13 years and older, a legal guardian consent and verification page for 13-year-old users has been created. Before the official launch of the improved Ddarungi app, Seoul City recruited about 100 citizen monitoring members to conduct beta version testing. It was also opened to the general public on a limited basis from March for preliminary inspection.

Hwang Bo-yeon, Director of Urban Transportation Office of Seoul City, said, “Thanks to the increase in citizen usage, we have extensively revamped the mobile app to become a public bicycle Ddarungi that meets citizens’ expectations.” He added, “As Ddarungi’s role as a daily transportation means has expanded due to COVID-19, we will do our best to improve convenience and safety for users and to operate efficiently to ensure sustainable service.”

This content was produced with the assistance of AI translation services.