IBK, Easy Insurance Claim Without Paper Documents with 'i-ONE Bank'

If You Are a Subscriber to Real-World Insurance from 11 Insurers, Easily Claim Your Insurance Benefits

[Asia Economy Reporter Park Sun-mi] IBK Industrial Bank announced on the 5th that it will launch the ‘Fast Claims Service for Indemnity Insurance’ on its mobile banking app ‘i-ONE Bank,’ allowing customers to easily claim insurance benefits without paper documents.

The service is available to indemnity insurance policyholders from 11 insurance companies, including Samsung Fire & Marine Insurance, KB Insurance, Hyundai Marine & Fire Insurance, and Samsung Life Insurance. Customers who did not purchase insurance through IBK can also use the service.

In particular, customers using about 80 affiliated hospitals such as Chung-Ang University Hospital and Seoul St. Mary’s Hospital can claim insurance benefits by simply entering their resident registration number in i-ONE Bank, as medical data is linked. For non-affiliated hospitals, customers need to attach images of supporting documents issued by the hospital.

An IBK representative said, “With the increase in non-face-to-face demand due to the spread of COVID-19, we have greatly simplified the insurance claim process,” adding, “We will strive to expand the number of insurance companies and affiliated hospitals available in the future to alleviate inconveniences in customers’ daily lives.”

This content was produced with the assistance of AI translation services.