Shinhan Bank's Regular Personnel Changes for 2,414 Employees Using AI... 10%P Increase in Female Promotion Ratio

Rapid Decision-Making Enabled by Forward Deployment of Team Leaders to Sales Sites
Expansion of Promotions and Key Department Transfers for Female Talent

Shinhan Bank

[Asia Economy Reporter Kwangho Lee] Shinhan Bank has conducted its regular personnel appointments for the first half of 2021 for a total of 2,414 employees using AI technology developed in-house.

According to Shinhan Bank on the 26th, this year's first half personnel appointments focused on digitalization and speed.

First, to strengthen on-site sales capabilities and enable swift decision-making in headquarters departments, team leader-level employees were deployed forward to the sales field.

By placing employees with a high understanding of the bank's strategic goals on-site, the bank aims to facilitate smooth communication and efficient sales between headquarters and the field. At the same time, by reducing the approval line in headquarters departments, practical managers will report directly to executives and execute decisions immediately, thereby accelerating the decision-making process.

It was also emphasized that the promotion and transfer of female talents to key departments have expanded in this personnel appointment, highlighting a stronger female presence. In particular, the proportion of women among those promoted to manager level reached 42%, nearly 10 percentage points higher than the average of the past three years. In the special promotion based on comprehensive performance evaluation conducted on the 22nd, 7 out of 9 promotees were women.

A Shinhan Bank official stated, "How we utilize female talents whose performance and capabilities have been verified will determine the success or failure of future organizations," adding, "Following the previous personnel appointments, consistent strategies for nurturing female talents, including promoting employees on parental leave, are gradually bearing fruit."

Furthermore, to accelerate digital transformation, a Digital Innovation (D.I) Lab, a digital general management organization, was established in each of the 20 business groups. Departments requiring job expertise such as digital, IB (Investment Banking), and consumer protection were assigned a pre-trained talent pool to foster future experts.

President Jin Ok-dong emphasized, "We conducted this first half regular personnel appointment with the highest priority on change for customers and the future," and added, "We will continue to become a customer-centric first-class bank through proactive and transparent personnel policies."

This content was produced with the assistance of AI translation services.