Hanwha Life Insurance Settles Personal Injury Claims Anytime Through Non-Face-to-Face Channels

[Asia Economy Reporter Oh Hyung-gil] Hanwha General Insurance announced on the 18th that it is operating a non-face-to-face electronic agreement system that allows automobile personal injury accident victims to settle and receive insurance payments anytime via AlimTalk.

For minor injury victims and treatment-closed victims of automobile accidents, an AlimTalk message is sent after informing them of the insurance payment calculated based on the payment criteria in the insurance policy.

Victims can click the URL provided in the AlimTalk message to check the details of the insurance payment calculation, including consolation money, other damage compensation, and loss of income.

Victims who wish to settle can authenticate via mobile phone at any time and enter their account number under their name to receive the insurance payment immediately.

Lee Junho, Head of Automobile Compensation Division at Hanwha General Insurance, said, "We have established an electronic agreement system to enhance the efficiency of automobile compensation work," adding, "We will continue to improve services for customers with diverse needs based on a non-face-to-face platform."

This content was produced with the assistance of AI translation services.