KT AI Hotel Applied to 190 Rooms at Daegu Marriott Hotel
[Asia Economy Reporter Koo Chae-eun] KT is providing cutting-edge AI hotel services based on artificial intelligence (AI) and robotics at the Daegu Marriott Hotel Residence.
In response to the spread of the novel coronavirus disease (COVID-19), KT is introducing an ‘untact hotel service’ that allows guests to avoid face-to-face interactions with staff by utilizing AI.
According to KT on the 14th, the KT AI hotel service will be implemented in all 190 hotel-style rooms at the Daegu Marriott Hotel Residence. Guests at this hotel can control room lighting and appliances and listen to music through the AI speaker Giga Genie. The AI hotel robot also delivers convenience items such as towels and bottled water.
Additionally, through ‘AI Stay,’ guests can use a dedicated screen on the room TV to access announcements, facility information, and request supplies. They can also enjoy weather updates, conversations, Kids Land, home training, and games. Internet of Things (IoT) control is also available. Notably, the Daegu Marriott Hotel Residence has applied KT’s ‘AI Parking Control Solution.’ From automatic vehicle entry management to providing parking information and improving the parking environment, AI enables remote recognition of new or damaged license plates.
Song Jae-ho, head of KT’s AI/DX Convergence Business Division, said, "KT’s AI hotel digital innovation solution will further enhance the prestige of luxury hotels," adding, "KT will continue to provide differentiated services and convenience to the hotel industry through AI B2B solutions."
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Following its application in Accor and Hyatt, KT AI hotel services are now also provided to Marriott affiliates. Currently, KT AI services are applied in a total of 35 hotels and 7,200 rooms in Korea (based on contracts as of January). A KT official stated, "Hotels are attempting another transformation due to COVID-19, and customized untact services have high utility when linked with AI."
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