AI (Artificial Intelligence) Takes Over Monitoring Duties for Self-Quarantined Individuals in Gangbuk-gu
AI Program Makes Phone Calls at Least Once Daily... Expected to Reduce Dedicated Officials' Work Fatigue... Dedicated Officials Continue Monitoring Self-Quarantined via Phone... Gangbuk-gu Unannounced Inspection Team Finds 43 Quarantine Violators with Police, 38 Reported
Gangbuk-gu Self-Quarantine Inspection Team Investigates Whether Individuals Have Left Their Quarantine Locations
View original image[Asia Economy Reporter Park Jong-il] Gangbuk-gu (District Mayor Park Gyeom-su) is actively utilizing an artificial intelligence call service to manage COVID-19 self-quarantine cases.
The artificial intelligence (AI) call service automatically makes at least one call per day to self-quarantined individuals to check their body temperature, respiratory symptoms, and then analyzes the survey results.
If a self-quarantined person reports abnormal symptoms, their condition can be immediately assessed, enabling rapid identification of confirmed cases.
Currently, 694 dedicated public officials have been monitoring self-quarantined individuals. They check daily for any violations of quarantine locations using phone calls and a safety protection app.
With the introduction of this system, the number of daily calls has been reduced from twice to once, alleviating the workload fatigue of the dedicated officials.
Even with the implementation of this AI service, dedicated public officials will continue to check on self-quarantined individuals via phone calls.
This is because it greatly helps in detecting and preventing quarantine violations. If suspicious cases arise during the phone verification process, the district’s surprise inspection team apprehends those who have violated quarantine.
A representative case involved a dedicated official detecting signs of violation by noticing external noise on the phone and responding immediately.
So far, the Gangbuk-gu surprise inspection team, in cooperation with the police and related agencies, has discovered 43 quarantine violators, filed complaints against 38, and administratively guided 5 minor violators.
Among these, 6 were identified by dedicated officials during phone checks.
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Park Gyeom-su, Mayor of Gangbuk-gu, stated, “As the number of self-quarantined individuals has recently surged, it is essential to reduce the workload of dedicated officials and establish an efficient management plan.” He added, “We will build a self-quarantine management system suitable for the prolonged COVID-19 situation.”
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