Lotte Hotel Awarded 'Prime Minister's Group Commendation' for Emergency Preparedness and Civil Defense Activities Excellence

Hyun-sik Kim, CEO of Lotte Hotel.

[Asia Economy Reporter Seungjin Lee] Lotte Hotel announced on the 6th that it received the 'Prime Minister's Group Commendation' in the '2020 Emergency Preparedness and Civil Defense Activities' evaluation hosted by the Ministry of the Interior and Safety.

The commendation is a system in which the Ministry of the Interior and Safety selects and rewards outstanding local governments, institutions, and private companies that contributed to the development of civil defense work in 2020. In this evaluation, Lotte Hotel was recognized for its achievements in emergency preparedness education and training, facility and equipment management, and response to the novel coronavirus infection (COVID-19) during the civil defense team inspection conducted in June last year.

In particular, the disaster response training that prioritized customer safety was highly evaluated. They established manuals for actions to take in case of earthquakes or fires and conducted regular training. Additionally, they produced multilingual situational announcement broadcasts tailored to the hotel's characteristics, demonstrating practical emergency preparedness efforts.

Furthermore, they signed a business agreement with the local military unit and Special Warfare Command and regularly conduct joint civil-military-police counter-terrorism comprehensive training every year, showing their capability for rapid crisis response in emergencies. They also independently developed cyber civil defense education content unique to Lotte Hotel in response to 'With COVID' and actively utilize it in comprehensive training.

A Lotte Hotel official said, “Since safety is always the top priority due to the nature of hotels where customers stay for extended periods, the role of workplace civil defense members is very important at all times,” and added, “All employees will continue to actively participate in disaster safety training so that customers visiting Lotte Hotel can feel safe and enjoy their rest.”

This content was produced with the assistance of AI translation services.