Our Neighborhood Map, 116 Types of Public Data Including Big Data Analysis Results with Over 20,000 Cases in One Place... 'DongjakTalk' Also Opens, Offering 219 Types of Civil Complaints Consultation in 8 Areas Including Safety, Health, Jobs, Economy, and General Administration

Capture of Dongjak-gu Public Data Platform

Capture of Dongjak-gu Public Data Platform

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[Asia Economy Reporter Jongil Park] Dongjak-gu (Mayor Changwoo Lee) will open a 'Public Data Platform' on the 6th to enable residents to more easily search and utilize public data and various statistical materials.


The 'Public Data Platform' integrates a total of 116 types and about 20,000 pieces of data related to Dongjak-gu, which were scattered across institutions, including Our Neighborhood Map, Data Map, big data analysis results, and policy indicators of the 7th local government administration.


In particular, through visualization such as maps and graphs, residents can conveniently grasp the current status, and those who wish to use the service can access it through the administrative information section on the district's website.


Additionally, to implement non-face-to-face administrative services in response to COVID-19, the district will open 'Dongjaktok,' a civil complaint guidance chatbot service based on KakaoTalk.


A 'chatbot' is a compound word of chat and robot, which uses artificial intelligence to provide information by composing scenarios for the civil complaint information residents need.


It provides guidance on a total of 219 types of civil complaints in eight fields: ▲Safety & Health ▲Parking & Vehicles ▲Jobs & Economy ▲Real Estate & Construction ▲Welfare ▲Cleaning & Environment ▲Culture & Sports ▲General Administration.


Residents who wish to use the service can add the 'Dongjaktok' channel on KakaoTalk to access it.


For more details, inquiries can be made to the Future City Division.


Moon Jeongsun, head of the Future City Division, said, "We expect to improve public services and increase resident satisfaction by strengthening systematic data integration management," and added, "We hope many residents will use the service."



Screenshot of Dongjak-gu Civil Service Guidance Chatbot 'DongjakTalk'

Screenshot of Dongjak-gu Civil Service Guidance Chatbot 'DongjakTalk'

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This content was produced with the assistance of AI translation services.

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