Orange Life Awards Outstanding FCs Selected by Customers for Customer Management Excellence

Orange Life announced on the 22nd that it held the '2020 Customer Management Excellence FC' awards ceremony for financial consultants (FC) who received the most praise from customers this year. Lee Ki-jong, FC of Orange Life Sinmunro Branch, who won the grand prize, is taking a commemorative photo.

[Asia Economy Reporter Oh Hyung-gil] Orange Life announced on the 22nd that it held the '2020 Customer Management Excellence FC' awards ceremony for financial consultants (FC) who received the most praise from customers this year.

More than 20,000 customers participated in an online survey conducted from November 2 to 20 on the non-face-to-face communication platform 'Today with Orange Life.' It was found that 64% of all FCs received praise from customers.

In the individual category, a total of four people, including the grand prize winner, were honored, and in the group category, the best branch and two best teams received awards. They were presented with plaques and framed letters of praise written directly by customers.

Kim Tae-hwan, Vice President of Orange Life, said, "Since FCs are professionals who must accompany customers on their life journeys, they must be able to connect with customers in any situation and deliver the promised value of insurance." He added, "This event allowed us to reaffirm the close relationship between FCs who have strived to keep promises to customers and the customers who respect such efforts."

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