Fubon Hyundai Life Launches 'Mobile Subscription Service'

Customers Proceed Subscription Process Directly
via SMS Received on Smartphone

[Asia Economy Reporter Ki Ha-young] Fubon Hyundai Life announced on the 7th that it will implement a 'mobile subscription service' that allows insurance contracts to be concluded using a smartphone.

This service is characterized by allowing customers to proceed with the subscription process and check insurance terms and conditions using their own smartphones, rather than paper subscription documents or the planner's tablet PC. After receiving an explanation about the insurance product from the assigned planner, the customer proceeds with the subscription process directly through an SMS received on their smartphone.

The subscription can be completed without installing a separate application (app), with guidance on how to check product details and explanations, and how to enter mandatory pre-contract disclosure information. To facilitate smooth subscription, features such as 'temporary save', 'load', and 'mobile terms download' are also included.

Using the mobile phone authentication function under the contract holder's name, identity verification is easily completed, and once the initial insurance premium is paid, a notification message is sent to both the customer and the assigned planner informing them that the subscription has been completed.

A Fubon Hyundai Life official said, "In line with the trend of preferring non-face-to-face interactions due to the impact of the novel coronavirus infection (COVID-19), we implemented the mobile subscription service to resolve difficulties in having long face-to-face consultations with customers and to enhance customer convenience. We plan to continue developing mobile services that are easy to use from the customer's perspective."

This content was produced with the assistance of AI translation services.