"Don't Take the Cart on the Elevator"... Apartment Power Abuse Controversy Arises Again

Elevator Use and Delivery Vehicle Entry Restricted
Management Office: "Measures Taken Due to Numerous Complaints"
Residents: "Never Complained, Find It Absurd"

[Asia Economy Reporter Yoo Byung-don] A controversy over power abuse has arisen as an apartment in Yeongdeungpo-gu, Seoul, restricts delivery workers' use of the elevator.

On the 23rd, according to comprehensive reporting by this outlet, it was confirmed that security guards at Apartment A located in Dangsan-dong, Yeongdeungpo-gu, are restricting delivery workers from using the elevator and entering with vehicles.

In particular, while delivery workers are not completely prohibited from using the elevator, they are prevented from loading carts carrying goods onto the elevator. Because of this, delivery workers have to carry items using carts only up to the first-floor elevator entrance, then transfer the goods into the elevator one by one, repeatedly unloading on each floor.

Vehicle entry for delivery trucks is also impossible, as the apartment management does not open the entrance barrier. Delivery workers park their vehicles on roads near the front or back gates and carry the delivery items from there. Delivery worker B in the area said, “Many of the delivery items are large and heavy products, but residents oppose and block vehicle entry altogether,” adding, “Is parking inside the complex and unloading items really such a dangerous act?”

The management of Apartment A reportedly explained to delivery workers that these measures are to minimize inconvenience to residents. However, residents say they have never heard of this. Resident C said, “Personally, I have never complained to the management office about elevator use or vehicle entry within the complex, nor has there been any collection of opinions from all residents regarding this matter,” adding, “It seems like they are abusing their power under the pretext of residents’ opinions, which makes me angry.”

In response, the management office of Apartment A explained, “The parking lot inside the complex is narrow, so if delivery vehicles enter, it becomes difficult to control, making it unavoidable to restrict access,” and added, “The prohibition on loading carts into the elevator was a recommendation due to complaints from some residents about the rattling noise.”

This is not the first time a controversy over power abuse against delivery workers responsible for an apartment complex has occurred. In 2018, an apartment in Dongdaemun-gu, Seoul, collected elevator usage fees from post office couriers and delivery workers, and some apartment complexes in Dasan New Town, Namyangju, Gyeonggi Province, blocked ground-level access for delivery vehicles, causing conflicts between apartments and delivery companies.

This content was produced with the assistance of AI translation services.