Shinhan Bank Provides Voice Phishing Pre-Prevention Service

Partnership with Infinigru Operating PhishingEyes, a Voice Phishing Prevention App
Provides Damage Prevention Guidance via App or Direct Contact When Suspicious Activity Detected

[Asia Economy Reporter Kangwook Cho] Shinhan Bank announced on the 10th that it has partnered with Infinigru, the operator of the voice phishing prevention application (app) Phishing Eyes, to provide a voice phishing preemptive prevention service for Shinhan Bank customers.

'Phishing Eyes' is an app that uses artificial intelligence (AI) technology to analyze suspicious voice phishing text messages and phishing calls sent to customers' mobile phones in real time. It automatically detects malicious apps and remote control apps installed on the phone and provides real-time damage prevention alert services when suspicious circumstances occur. Additionally, to enhance financial consumers' understanding of voice phishing, the app delivers voice phishing consumer alerts, various damage prevention information, and caution notifications provided by the Financial Supervisory Service in real time.

When Shinhan Bank customers use the 'Phishing Eyes' app, suspicious signs of voice phishing detected from text messages, calls, and app information on the customer's phone are immediately shared with Shinhan Bank's 'Anti Phishing Platform.' Using this information, Shinhan Bank monitors to prevent customers from falling victim to voice phishing and sends voice phishing prevention alerts through the app or makes guidance calls to customers.

Shinhan Bank expects that strengthening voice phishing monitoring, alerts through the app, and guidance calls from the bank will enable customers to accurately recognize voice phishing situations, thereby preventing crimes from occurring in advance.

A Shinhan Bank official said, "We are making this year the first year of protecting financial consumers' assets and are promoting various preventive activities such as the 'Phishing Eyes' partnership." He added, "We will continue to lead consumer protection as a financial company through ongoing cooperation with the Financial Supervisory Service."

This content was produced with the assistance of AI translation services.