Gwangju City to Inspect Safety Report Handling Practices Starting from the 6th

Gwangju City Hall

[Asia Economy Honam Reporting Headquarters Reporter Park Seon-gang] Gwangju Metropolitan City announced on the 5th that it will inspect the handling status of 48,448 safety reports received through this year's Safety Report System from the 6th of this month to the 2nd of next month.

The Safety Report System is a system where any citizen can report safety hazards around their daily life by taking photos or videos. Since its launch on September 30, 2014, it has received a total of 118,035 reports, gaining significant public response.

While the Safety Report System helps eliminate blind spots in safety administration and promotes the habitual reporting of safety issues, the Ministry of the Interior and Safety's self-inspection pointed out that some processing agencies delay actions on safety reports or reject them despite being acceptable.

Accordingly, Gwangju City plans to improve passive administration by safety report processing agencies through this inspection and promptly address delayed complaints, aiming to reduce safety accident risks and enhance reporter satisfaction.

The main inspection items include monitoring and on-site verification through the Safety Report Management Analysis System targeting autonomous districts that handle over 90% of safety reports, focusing on ▲ compliance with safety report response deadlines ▲ improper delays or rejections of safety report processing ▲ facility improvement status related to the illegal parking resident reporting system.

Gwangju City will continue to actively guide administrative actions to improve safety hazards in cases of rejection or delayed processing, expand interest in safety reports, and encourage processing agencies to take follow-up measures and manage reports independently.

Jung Min-gon, Director of the Citizen Safety Office of the city, said, “Simply discovering, reporting, and addressing various safety threats occurring around daily life in advance has a great effect on preventing safety accidents. We will make every effort to ensure that citizens' valuable safety reports are sincerely processed through this inspection.”

This content was produced with the assistance of AI translation services.