Mokpo Coast Guard Implements Visible Mask Wearing... Promotes 'Empathy Administration'

Employees of the Mokpo Maritime Police Station Bukhang Substation are wearing visible masks while performing public service duties. (Photo by Mokpo Maritime Police Station)

[Asia Economy Honam Reporting Headquarters, Reporter Seo Young-seo] Now that wearing masks has become a daily routine due to COVID-19, visitors to Bukhang Police Substation and hearing-impaired individuals are showing bright expressions thanks to the use of visible masks.

According to Mokpo Maritime Police Station on the 28th, since the 21st, during the Chuseok holiday period, they have been conducting public service duties wearing 'visible masks' for visitors returning to their island hometowns and tourists.

The use of 'visible masks' was initiated to alleviate communication difficulties with complainants such as fishermen, tourists, and hearing-impaired individuals visiting the substation, and to consider socially vulnerable groups who are easily marginalized.

Additionally, since the mouth shape and facial expressions are clearly visible, it is expected to naturally facilitate communication by serving as the ears and mouth for hearing-impaired individuals.

A complainant residing in Bukhang who visited the substation, Mr. A, responded positively, saying, "Wearing a mask made the police officers seem stern, but the visible mask conveys smiles and helps communication."

This content was produced with the assistance of AI translation services.