Woori Bank Advances 'Electric Telecommunications Financial Fraud AI Monitoring System'
Real-time Collection and Analysis of Suspicious Transactions Using AI Technology
Preventing Financial Fraud and Limiting Damage Spread
[Asia Economy Reporter Kim Hyo-jin] Woori Bank announced on the 3rd that it has significantly improved its ‘Telecommunication Financial Fraud Artificial Intelligence (AI) Monitoring System’ to protect customers' assets from voice phishing damage.
This system uses AI technology to detect suspicious financial fraud transactions in customers' financial transaction data in real time, preventing damage in advance.
As voice phishing scams have become more complex and sophisticated, Woori Bank began rebuilding the system in March to enhance the existing system, and after a successful pilot operation, officially started full operation on the 1st.
With this enhancement, the bank expects to precisely detect all financial transactions, including non-face-to-face transactions, enabling effective voice phishing prevention activities. Additionally, if new types of voice phishing financial fraud occur, the AI will quickly recognize them and early block the spread of similar damages.
Meanwhile, Woori Bank plans to continuously upgrade this system by combining it with digital technologies such as AI and big data to fundamentally block voice phishing damage in the future.
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A Woori Bank official stated, “Through the newly enhanced system, we can now prevent voice phishing damage in advance,” and added, “We will do our best to protect customers' valuable assets from the evolving risks of voice phishing.”
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