Korea Workers' Compensation and Welfare Service Establishes 'Social Value Bureau'..."Public Communication and Social Value Creation"

[Asia Economy Reporter Kim Bo-kyung] The Korea Workers' Compensation and Welfare Service will establish the 'Social Value Bureau' as of the 1st of next month to prepare a systematic strategy for creating social value.

Through the Social Value Bureau, the Service will unify social value tasks that had been dispersed across various departments. The plan is to implement government policies related to the national agenda of 'public institutions leading social value' and enhance execution capabilities.

The Social Value Bureau is divided into three departments: the Value Innovation Department, the Public Communication Department, and the Customer Support Department. The Value Innovation Department is responsible for establishing and executing a concrete strategic system for creating social value in the post-COVID-19 era.

To firmly establish the management policy of 'customer-centered empathetic management,' the Public Communication Department will strengthen communication with the public, while the Customer Support Department will provide customer management and consultation services.

Kang Soon-hee, Director of the Korea Workers' Compensation and Welfare Service, stated, "The establishment of the Social Value Bureau was made to successfully carry out various projects of the Service that continuously create social value for customers in the post-COVID-19 era."

She added, "The Service will do its best to become a pillar of hope that protects working lives and safeguards happiness throughout the labor lifecycle by leading social value creation in the public sector."

This content was produced with the assistance of AI translation services.