LG Electronics Launches Autonomous Robot 'CLOi ServeBot' for Full-Scale Sales

LG Electronics has officially launched the autonomous service robot ‘LG CLOi ServeBot’ and has begun full-scale sales. LG CLOi ServeBot (drawer type) supplied to the Korean Outpatient Department at Seoul National University Hospital in Jongno-gu, Seoul

[Asia Economy Reporter Changhwan Lee] LG Electronics announced on the 8th that it has officially launched the autonomous service robot 'LG CLOi ServeBot' and has begun full-scale sales.

LG Electronics supplied the first LG CLOi ServeBot (drawer type) to the Korean Outpatient Department at Seoul National University Hospital located in Jongno-gu, Seoul, the day before. This is the first time a domestically produced commercial service robot has been introduced in a Korean hospital. This robot is expected to be used for delivering various items that need to be transported frequently in hospitals, such as blood samples, prescription drugs, IV fluids, diagnostic reagents, and consumables.

Starting this month, LG Electronics plans to sequentially operate the LG CLOi ServeBot (shelf type) at several stores operated by CJ Foodville, including Jeil Jemyunso, VIPS, Seasonal Table, and The Place.

The LG CLOi ServeBot (drawer type) is said to be useful not only in hospitals but also in hotels and offices. The product dimensions are 50cm wide, 50cm deep, and 130cm high. It can carry up to 15kg in its three drawers.

To prevent theft or loss during delivery, it is equipped with a security lock. Additionally, administrators can remotely monitor the robot’s status and manage usage history and delivery schedules through the robot control system.

The LG CLOi ServeBot (shelf type), mainly used in restaurants, has the same size as the drawer type. By inserting three shelves, it can divide and carry food in up to four compartments with a total capacity of 20kg.

Based on autonomous driving technology, the LG CLOi ServeBot can set multiple destinations and deliver items sequentially. Using obstacle avoidance technology, when it detects an obstacle, it says, “Sorry, please give way for a moment,” to avoid contact. LG Electronics emphasized that it has verified stable autonomous driving and obstacle avoidance technologies by operating CLOi guide robots at Incheon Airport since 2017.

Moreover, the LG CLOi ServeBot is equipped with a touch display that allows easy destination setting by touch. While operating, the display shows round eyes that blink or smile, expressing various emotions to create a friendly impression. It supports English, making it convenient to use in spaces with many foreigners.

LG Electronics expects that by having robots handle simple tasks, employees can reduce physical burdens and focus more on customers, thereby improving service quality. Especially in times when contactless service is needed, the role of robots that minimize human contact is expected to grow significantly.

The two types of LG CLOi ServeBots can be consulted for purchase through LG Electronics’ official B2B website or call center.

Meanwhile, LG Electronics has released a total of five types of robots so far, including guide robots, home robots, chef bots, and two types of serve bots.

Jinseo Noh, Executive Vice President of LG Electronics’ Robot Business Center, said, “At a time when contactless services are expanding, we hope that LG CLOi robots will be actively introduced in various places such as hospitals, hotels, restaurants, and offices to create new customer value.”

This content was produced with the assistance of AI translation services.