'Audi Twin Cup' 2020 Korea Representative Selection

[Asia Economy Reporter Kiho Sung] Audi announced on the 6th that it successfully concluded the Korean finals of the customer service and maintenance skills competition, ‘Audi Twin Cup 2020,’ held on the 4th and 5th at the Alpensia Convention Center in Pyeongchang, Gangwon Province.

The ‘Audi Twin Cup’ is an annual event held worldwide to enhance the service capabilities of Audi service staff, and it has been held annually in Korea since 2008. Any official Audi dealer can participate, and the competition is divided into two parts: the ‘Service’ category, which tests customer service skills and product knowledge, and the ‘Technology’ category, which evaluates maintenance technical skills.

A total of 20 teams (4 teams in the Service category and 16 teams in the Technology category), comprising 50 participants who achieved excellent results in the online test conducted since the second half of last year, took part in this year’s Audi Twin Cup Korea competition. The evaluation was conducted through team practical tests and individual written tests reflecting common situations at official service centers, considering both theoretical and real-life customer service and maintenance skills, using actual vehicles.

The final first place in the Service category of the ‘Audi Twin Cup 2020’ Korean finals was awarded to the ‘Goodmandoo’ team from Yukaro Automobile, with second place going to the ‘Thepark21’ team from Hanseo Motors. In the Technology category, first place was awarded to the ‘elsapro’ team from Hanseo Motors, second place to the ‘DoReMi’ team from Yukaro Automobile, and third place to the ‘TeamName’ team from Hanyeong Motors.

Meanwhile, Audi AG in Germany canceled the ‘Audi Twin Cup World Championship’ scheduled for this year to prevent the spread of COVID-19 and to ensure the health and safety of employees. As a result, the winners of the domestic competition?the first place in the Service category (Park Byungmin of Yukaro Automobile) and the first place in the Technology category (Jo Wonwoo of Hanseo Motors)?have automatically qualified to participate in the 2021 world finals. They will compete against Audi service staff from around the world at the 2021 ‘Audi Twin Cup World Championship.’

This content was produced with the assistance of AI translation services.