KT, Yanolja, and Mercury Launch Contactless AI Hotel Service

[Asia Economy Reporter Koo Chae-eun] KT announced on the 30th that it will launch the AI TV for hotels, ‘WiFlux TV,’ in collaboration with global leisure platform company Yanolja and information and communication equipment specialist Mercury.

WiFlux RMS is a new-concept hotel room management system that integrates KT’s IoT (Internet of Things) with Yanolja’s operation software in a cloud-based manner. It provides all hotel services contactlessly, offering guests a safe and convenient stay experience and providing hotels with an efficient operational environment.

First, when booking a hotel, guests can access the dedicated mobile page ‘WiFlux Guest Portal.’ Through their smartphones, they can directly use services such as ▲contactless check-in and check-out ▲keyless room access ▲service requests like room cleaning ▲room controls such as indoor lighting and temperature adjustment ▲multi-user access for accompanying guests. In the future, ▲adjusting check-in/check-out times ▲payment of additional charges will also be possible.

The entire process necessary for hotel operation and management is integrated on a cloud basis. Unlike existing room management systems that require dedicated servers and devices, hotel staff can access the room management system using only their smartphones. Real-time information such as ▲guest check-in/check-out status ▲occupancy ▲guest requests ▲room conditions can be checked, which helps reduce hotel operating costs and improve work efficiency.

KT and Yanolja are also unveiling the AI TV for hotels equipped with Giga Genie, ‘WiFlux TV.’ On Nam-seok KT Executive Director of Emerging Terminal Business said, “We will combine Yanolja’s leisure platform with KT’s ICT technology to provide customers with a new experience.” Shin Sung-chul, Head of Business Development at Yanolja, said, “WiFlux RMS will provide an unprecedented new customer experience and be a turning point to enhance hotel operation efficiency.” Bae Han-up, Head of Convergence Business Division at Mercury, said, “We plan to continue expanding innovative untact technology development to contribute to the advancement of services in the leisure industry.”

This content was produced with the assistance of AI translation services.