Ulsan to Sound the First 'Sinmungo' of the Year
On the 18th, Visiting Newspaper Office Set Up at Dong-gu Office ... Legal, Tax, Labor, Finance, and Startup Support Consultations
[Asia Economy Yeongnam Reporting Headquarters Reporter Kim Yong-woo] The sound of the Ulsan citizen complaint drum, which was lost due to the novel coronavirus infection (COVID-19), is expected to ring again.
The Ulsan Citizen Complaint Committee announced on the 15th that the postponed "2020 1st On-site Citizen Complaint Service" due to COVID-19 will be held at 10 a.m. on the 18th in the large auditorium on the 2nd floor of Dong-gu Office.
The On-site Citizen Complaint Service is a field-centered civil complaint resolution service that operates by touring districts and counties quarterly every year to directly listen to the inconveniences and grievances of local residents and resolve them.
The 1st On-site Citizen Complaint Service was originally scheduled for March this year but was postponed due to COVID-19 and is now planned to be held on this day in accordance with the "social distancing in daily life" guidelines.
The 1st complaint service will provide consultation services not only for resolving grievances related to illegal or unfair administrative actions or unreasonable systems but also in areas such as daily life law, labor, finance, taxation, and support for small business startups and environmental improvements.
Additionally, as financial complaints related to credit recovery and small business support are expected to increase due to the COVID-19 situation, financial consultation will be strengthened. All Ulsan citizens can visit the site and raise their complaints.
Since the launch of the "On-site Complaint Service" in December 2018, a total of 141 complaints have been consulted, with 36 cases processed and 105 resolved on-site.
This year, the service is scheduled to start in June in Dong-gu, followed by Buk-gu in September, Nam-gu in October, and finally Jung-gu in December.
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Chairman Cha Tae-hwan of the Citizen Complaint Committee said, "The On-site Citizen Complaint Service has been highly praised as a convenient service that allows citizens to easily visit and resolve their grievances through its operation so far," and added, "We will gather broad opinions from citizens to improve various unreasonable systems and regulations."
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