Expansion of Gwanak-gu Move-in and Death Report Utilization for Identifying Vulnerable Households to All Districts in Seoul

Focusing on Promotion to Identify More At-Risk Families and Provide Customized Welfare Services

[Asia Economy Reporter Jongil Park] Last year, Gwanak-gu (Mayor Park Junhee) launched the nation’s first “At-Risk Family Discovery Project Using Moving-in and Death Report Forms,” which received great response and has been expanded to all 25 autonomous districts in Seoul since February this year.

The “At-Risk Family Discovery Project Using Moving-in and Death Report Forms” inserts a phrase asking for consent to welfare counseling into the moving-in and death report forms. When residents check the consent box and submit the form, comprehensive welfare counseling is provided.

This project established an effective discovery system so that residents visiting the community service center for administrative civil affairs such as moving-in or death reports, who have a desire for welfare counseling, can be naturally connected to the welfare team.

Through this, the district meticulously manages welfare services so that residents moving into Gwanak-gu from other areas can receive welfare services without any gap from the moment they file their moving-in report. Last year, a total of 1,318 households were counseled, and among them, 88 households facing difficulties received customized welfare services according to their needs.

A district official said, “This has had a great effect on discovering housing-poor groups who frequently move and file moving-in reports, conducting face-to-face counseling, and improving welfare accessibility for at-risk families who avoid exposing personal information.” He added, “This year, we plan to strengthen promotion within community service centers to discover more at-risk families and provide customized welfare services according to their needs.”

In April, Gwanak-gu produced promotional mini-banners and installed them in 21 community service centers at highly visible locations such as integrated civil affairs counters, civil affairs form writing desks, and welfare counseling desks.

This was to prevent residents from missing the opportunity for counseling due to small print or complicated report forms that make it difficult to notice the welfare counseling consent phrase.

A community service center official said, “Residents visiting the center for other purposes can see the promotional mini-banners and apply for welfare counseling more easily and naturally, which is expected to lower the threshold for welfare counseling.”

Gwanak-gu operates various at-risk family discovery channels through its own specialized projects such as ▲a full survey of residents re-registering their resident registration, ▲a full survey of baby boomer women and men living alone, and ▲“Let’s Talk Welfare Together,” implementing proactive welfare administration.

Mayor Park Junhee said, “We will continue to do our best to ensure that no resident is left out of welfare systems through resident-centered administration that lowers the threshold for welfare counseling.”

This content was produced with the assistance of AI translation services.