Hyundai Elevator Introduces Robotic Process Automation Across All Business Operations

Expected Annual Improvement of 6,250 Hours in Office Productivity

[Asia Economy Reporter Yu Je-hoon] Hyundai Elevator announced on the 28th that it will introduce Robotic Process Automation (RPA) across all operations including research and development (R&D), sales, finance, and management support.

RPA refers to software that automates large volumes of simple and repetitive tasks. To implement RPA, Hyundai Elevator held a digital innovation hackathon (a competition to produce prototype-level results over an extended period, similar to a marathon) starting in March.

Through this, Hyundai Elevator selected 21 innovative ideas out of a total of 52 submissions from 16 business departments. Major submissions included an automatic design program, a real-time customer satisfaction survey and analysis system, and a market information automatic search bot. Hyundai Elevator expects to improve office productivity by 6,250 hours annually through these initiatives.

Song Seung-bong, CEO of Hyundai Elevator, stated, "Despite this being our first attempt, many innovative ideas that can be immediately applied to work were submitted," adding, "We will lead the creation of a digital ecosystem by integrating 4th Industrial Revolution technologies into the elevator industry, which has been traditionally perceived as a typical manufacturing sector."

Meanwhile, Hyundai Elevator plans to hold a 'Digital Innovation Hackathon' within the year focusing on business data visualization, data analysis, and innovative ideas, and aims to expand RPA across all business areas.

This content was produced with the assistance of AI translation services.