KB Insurance to Suspend Some Online Services from the 30th Due to Data Center Relocation

KB Insurance announced on the 27th that some services will be temporarily suspended from April 30 to May 4 due to the relocation of the data center following the completion of the Integrated IT Center.

[Asia Economy Reporter Oh Hyung-gil] KB Insurance announced on the 27th that some services will be temporarily suspended from the 30th to May 4th due to the relocation of the data center following the completion of the Integrated IT Center.

The website, direct website, mobile app, direct call center, and retirement pension website are expected to be temporarily suspended.

The services temporarily suspended include registration, inquiry, and modification tasks. The website, direct website, and mobile app services will be suspended from 1:00 AM to 7:00 AM on the 30th, and the direct call center will be suspended from 1:00 AM on the 30th to 8:00 AM on May 1st.

The retirement pension website will be temporarily suspended from 1:00 AM on the 30th to 7:00 AM on May 4th.

KB Insurance explained that the relocation will be carried out during the holiday period to minimize customer inconvenience due to server relocation, reactivation, and testing procedures, and services closely related to customers will be resumed step-by-step according to priority.

A KB Insurance official stated, "To minimize customer inconvenience, the call center accident reception and emergency dispatch services will operate normally even during the relocation period," adding, "Most of the other services will remain available."

This content was produced with the assistance of AI translation services.