[Concall] Naver "Building Cloud-Based Call Centers from Finance to Public Institutions"
[Asia Economy Reporter Jin-gyu Lee] Han Seong-suk, CEO of Naver, stated during the conference call held after the announcement of the first quarter results for 2020 on the 23rd, “Naver Customer Center will create a work-from-home consultation environment and establish cloud-based call centers ranging from finance to public institutions,” adding, “In the second half of the year, we will integrate AI solutions based on Clova that enable reservations and task processing to capture the newly emerging market after COVID-19.”
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